Help Centre - Fulfilled By Seller (FBS)

Fulfilled By Seller (FBS)

Best Practices for Capturing Your Pickup Location Address
Fulfilled by Seller - Order Fulfilment Process
Guide to packaging products securely
How to cancel orders
How to manage returns
NB: Top Order Fulfilment Tips
Returns Visibility (Video and Guide)
The Makro Returns Policy
Understanding the pick pack SLA
What to do if Couriers are not arriving on time