The Makro Returns Policy

For more information on our returns process, please refer to the following regulations that guide our practices:

• Makro Returns Policy
• Consumer Protection Act, 2008 (CPA) - Ensuring consumer rights are upheld.
• Electronic Communications and Transactions Act (ECTA) - Governing online transactions and e-commerce.
• Consumer Goods and Services Ombud (CGSO) - Providing consumers with access to a resolution platform for disputes.

These guidelines are in place to protect both consumers and sellers while maintaining a fair and transparent marketplace.