Understanding all the fees
Understanding Fees on Makro Marketplace
As a seller on Makro Marketplace, it’s important to understand the various fees associated with your account. Below, we explain the Monthly Platform Fee, Commission Fee, and Transport Fee to help you better manage your costs.
Monthly Platform Fee
- Fee Amount: R230 (including VAT)
- Charged: On the 1st of every month
- Applicable To: All Active sellers with a listing on the platform
- Payment Reflection: This fee will reflect in your midmonth payment and remittance.
This monthly fee covers the use of the Makro Marketplace platform and is charged regardless of the number of orders or sales you make. It will be automatically deducted from your account on the 1st of each month, and the payment will be reflected in your midmonth payment and remittance.
Commission Fee
- Fee Type: A percentage of each order
- Fee Calculation: The exact percentage depends on the category of the product sold.
The commission fee is applied to each sale based on the product category. Different product categories may have different commission rates, so it’s important to be aware of the rate applicable to your listings. The fee is deducted from your sale proceeds before the payment is made to you.
Transport Fee
Please read the article on Transport fees to understand the fees.
Last Mile Fee (Fulfilled By Seller & Makro)
The table below outlines the Seller Fulfilment and Return Fee per unit (exclusive of VAT) based on product volume and weight. **Note: Overized/Extra Heavy fee is changing to R1000 on 15th May 2025
| Category | Cube (cm) | Example Products | Light (0-4.99KG) | Medium (5-14.99KG) | Heavy (15-49.99KG) | Extra Heavy (50KG+) |
|---|---|---|---|---|---|---|
| Small | 0 - 15,000 | Small electronics, gadgets, cosmetics, cleaning | R34 | R44 | R100 | R100 |
| Medium | 15,001 - 30,000 | Electronics, accessories, home décor | R45 | R60 | R100 | R120 |
| Large | 30,001 - 60,000 | Microwaves, appliances, coffee machines, small furniture | R52 | R64 | R110 | R120 |
| Extra Large | 60,001 - 150,000 | Appliances, furniture, home décor | R70 | R110 | R150 | R200 |
| Bulky | 150,001 - 350,000 | Washing machines, air conditioners, desks | R250 | R300 | R450 | R500 |
| Oversize | >350,001 | Gym equipment, mattresses, outdoor items | R300 | R350 | R500 | R1000 |
FEE CALCULATOR
Click here to use the Fee Calculator to assist you with understanding how the commission and transport fees affect your Nett Payout per order.
First Mile Fee (Fulfilled By Makro)
The table below outlines the First Mile Deliver Fee per CONSIGNMENT (exclusive of VAT) based on consignment volume and weight.
| Cube (cm) | Size Category | 0–4.99kg | 5–14.99kg | 15–49.99kg | 50kg+ |
|---|---|---|---|---|---|
| 0–15,000 | Small | R45 | R70 | R250 | R500 |
| 15,001–30,000 | Medium | R50 | R75 | R275 | R550 |
| 30,001–60,000 | Large | R65 | R100 | R360 | R720 |
| 60,001–150,000 | X-Large | R85 | R135 | R500 | R950 |
| 150,001–350,000 | Bulky | R100 | R155 | R600 | R1,200 |
| >350,000 | Oversized | R135 | R300 | R800 | R1,500 |
📦 Storage Fees (Fulfilled by Makro)
Storage fees are charged according to the number of days stock cover for each product. Fees are applicable for products that have a stock cover greater than 35 days. Items with a stock cover of 35 days or less do not incur storage fees.
Basic example: The fulfilment center (FC) has two (2) existing products from ‘Company XYZ’ (Kettles: 20 units / Air Fryers: 20 units).
The calculation summary shows how the storage fees are charged using the average stock and average sales for the respective period.
When a product is sent to our fulfillment center for the first time or has not been in stock for a period of 3 months or longer, no fee will be calculated for the respective prorate period. The storage fee calculation is initiated on the 1st day of the new month.
Storage Fees Rate Card
Zero Sales scenario
A 90-day extension rule is followed when there are zero sales for the month. This means the average stock and average sales range is extended 90 days prior (up to the point of the last sale) in order to determine the average days stock cover. The above calculation still applies but the period will be extended up to the last sale within the past 90 days and not the past month. The average stock used to calculate the storage fee will still be based on the last month.
If there are zero sales in the 90-day period or sale-to-stock ratio is less than 1%, the days count method is used. The sale-to-stock ratio is the average sales divided by the average stock over the 90-day period (multiplied by 100).
Days count method
The days count method counts the number of days stock was in the FC over the 90 day period and utilizes this as the ‘average days stock cover’. This method is used when there are zero sales in the 90-day period or the sale-to-stock ratio is less than 1%.
As an example: let’s assume the kettles did not have any sales for the month of May and the following data applied:
Even though the average days stock cover of 177,77 (90 days) is greater than 35 days, the sale-to-stock ratio is less than 1% therefore the days count method will need to be applied. We would now need to consider how many days stock was in the FC over the 90-day period; which in this case is 90.
In this scenario, the Seller will be charged a storage fee as the days count of 90 is greater than 35 days. The Seller will be charged a storage fee of R100.00 excl. Vat for May.