Seller Fees
Understand which fees apply to your account, when they are charged and how they may affect your product profitability and payments.
Which fees apply to you?
All sellers with at least one active listing are charged the monthly platform fee.
Commission and final-mile transport fees apply to each unit sold through FBS or FBM.
First-mile and storage fees relate only to products fulfilled through FBM.
Fees at a Glance
| Fee | Who It Applies To | How It Is Charged |
|---|---|---|
| Monthly Platform Fee | All sellers with at least one active listing | R230 including VAT per month |
| Commission | FBS and FBM | Percentage charged on each unit sold |
| Final-Mile Transport Fee | FBS and FBM | Charged on each unit sold based on product volume and weight |
| First-Mile Fee | FBM only | Charged per consignment or waybill — currently free |
| Storage Fee | FBM only | Applies when stock exceeds 35 days of stock cover — no storage fees for the remainder of 2026 |
Fees That Apply to All Sellers
Monthly and Per-Unit Fees
1 Monthly Platform Fee
Fee amount: R230 including VAT
Applicable date: Added to your statement on the 1st of every month
Applies to: Every seller with at least one active listing
Payment reflection: Reflected in your mid-month payment and remittance
The monthly platform fee covers the use of the Makro Marketplace platform. It is charged regardless of how many orders or sales you make during the month.
Having at least one active listing means the platform fee will apply, even when no sales are made.
2 Commission Fee
Applies to: FBS and FBM sales
Charged: On each unit sold
Rate: A percentage based on the product category
Commission is deducted from the proceeds of each sale before payment is made to you. Different product categories may have different commission rates, so it is important to check the rate that applies to each product vertical.
3 Final-Mile Transport Fee
Applies to: FBS and FBM sales
Charged: On each unit sold, not per order
Calculation: Based on the product volume and weight
The table below outlines the final-mile fulfilment and return fee per unit, exclusive of VAT.
| Category | Cube (cm³) | Example Products | Light 0–4.99 kg |
Medium 5–14.99 kg |
Heavy 15–49.99 kg |
Extra Heavy 50 kg+ |
|---|---|---|---|---|---|---|
| Small | 0–15,000 | Small electronics, gadgets, cosmetics, cleaning | R34 | R44 | R100 | R100 |
| Medium | 15,001–30,000 | Electronics, accessories, home décor | R45 | R60 | R100 | R120 |
| Large | 30,001–60,000 | Microwaves, appliances, coffee machines, small furniture | R52 | R64 | R110 | R120 |
| Extra Large | 60,001–150,000 | Appliances, furniture, home décor | R70 | R110 | R150 | R200 |
| Bulky | 150,001–350,000 | Washing machines, air conditioners, desks | R250 | R300 | R450 | R500 |
| Oversize | Above 350,001 | Gym equipment, mattresses, outdoor items | R300 | R350 | R500 | R1,500 |
Check Your Product Profitability
Use the Seller Fee Calculator to estimate commission, transport fees, net payout and profitability before setting your product pricing.
FBM-Only Fees
First-Mile and Storage Fees
Current FBM Fee Benefit
First-mile fees are currently free.
No storage fees will be charged for the remainder of 2026.
4 First-Mile Fee
Applies to: FBM only
Charged: Per consignment or waybill
Current fee: Free until further notice
The first-mile fee relates to transporting a consignment from the seller to the Makro Fulfilment Centre. The standard rate is based on the total volume and weight of the consignment.
| Cube (cm³) | Size Category | 0–4.99 kg | 5–14.99 kg | 15–49.99 kg | 50 kg+ |
|---|---|---|---|---|---|
| 0–15,000 | Small | R45 | R70 | R250 | R500 |
| 15,001–30,000 | Medium | R50 | R75 | R275 | R550 |
| 30,001–60,000 | Large | R65 | R100 | R360 | R720 |
| 60,001–150,000 | X-Large | R85 | R135 | R500 | R950 |
| 150,001–350,000 | Bulky | R100 | R155 | R600 | R1,200 |
| Above 350,000 | Oversized | R135 | R300 | R800 | R1,500 |
5 Storage Fee
Applies to: FBM stock stored at the Makro Fulfilment Centre
Threshold: Storage fees apply only when stock exceeds 35 days of stock cover
Current fee: No storage fees will be charged for the remainder of 2026
Storage fees are avoidable by keeping your inventory at or below 35 days of stock cover.
Stock with 35 days of cover or less does not attract a storage fee. Sellers should regularly review stock levels and sales to avoid sending more inventory to the Fulfilment Centre than is required.
How stock cover is calculated
Average days of stock cover = Average stock ÷ Average daily sales
The detailed storage fee guide explains the calculation, rate card, first-month rules and how stock cover is assessed when there are no or very few sales.
Plan for Fees Before You Sell
Review the applicable commission and transport fees when setting your product prices. FBM sellers should also manage their consignments and stock cover to avoid unnecessary first-mile and storage costs when these fees apply.