Understanding all the fees
Understanding Fees on Makro Marketplace
As a seller on Makro Marketplace, it’s important to understand the various fees associated with your account. Below, we explain the Monthly Platform Fee, Commission Fee, and Transport Fee to help you better manage your costs.
Monthly Platform Fee
- Fee Amount: R230 (including VAT)
- Charged: On the 1st of every month
- Applicable To: All Active sellers with a listing on the platform
- Payment Reflection: This fee will reflect in your midmonth payment and remittance.
This monthly fee covers the use of the Makro Marketplace platform and is charged regardless of the number of orders or sales you make. It will be automatically deducted from your account on the 1st of each month, and the payment will be reflected in your midmonth payment and remittance.
Commission Fee
- Fee Type: A percentage of each order
- Fee Calculation: The exact percentage depends on the category of the product sold.
The commission fee is applied to each sale based on the product category. Different product categories may have different commission rates, so it’s important to be aware of the rate applicable to your listings. The fee is deducted from your sale proceeds before the payment is made to you.
Transport Fee
Please read the article on Transport fees to understand the fees.
Last Mile Fee (Fulfilled By Seller & Makro)
The table below outlines the Seller Fulfilment and Return Fee per unit (exclusive of VAT) based on product volume and weight. **Note: Overized/Extra Heavy fee is changing to R1000 on 15th May 2025
| Category | Cube (cm) | Example Products | Light (0-4.99KG) | Medium (5-14.99KG) | Heavy (15-49.99KG) | Extra Heavy (50KG+) |
|---|---|---|---|---|---|---|
| Small | 0 - 15,000 | Small electronics, gadgets, cosmetics, cleaning | R34 | R44 | R100 | R100 |
| Medium | 15,001 - 30,000 | Electronics, accessories, home décor | R45 | R60 | R100 | R120 |
| Large | 30,001 - 60,000 | Microwaves, appliances, coffee machines, small furniture | R52 | R64 | R110 | R120 |
| Extra Large | 60,001 - 150,000 | Appliances, furniture, home décor | R70 | R110 | R150 | R200 |
| Bulky | 150,001 - 350,000 | Washing machines, air conditioners, desks | R250 | R300 | R450 | R500 |
| Oversize | >350,001 | Gym equipment, mattresses, outdoor items | R300 | R350 | R500 | R1000 |
FEE CALCULATOR
Click here to use the Fee Calculator to assist you with understanding how the commission and transport fees affect your Nett Payout per order.
First Mile Fee (Fulfilled By Makro)
The table below outlines the First Mile Deliver Fee per CONSIGNMENT (exclusive of VAT) based on consignment volume and weight.
| Cube (cm) | Size Category | 0–4.99kg | 5–14.99kg | 15–49.99kg | 50kg+ |
|---|---|---|---|---|---|
| 0–15,000 | Small | R45 | R70 | R250 | R500 |
| 15,001–30,000 | Medium | R50 | R75 | R275 | R550 |
| 30,001–60,000 | Large | R65 | R100 | R360 | R720 |
| 60,001–150,000 | X-Large | R85 | R135 | R500 | R950 |
| 150,001–350,000 | Bulky | R100 | R155 | R600 | R1,200 |
| >350,000 | Oversized | R135 | R300 | R800 | R1,500 |
📦 Storage Fees (Fulfilled by Makro)
Storage fees are charged per unit and are based on two key factors:
- The volume of the product in cubic centimetres (cm³)
- The stock cover at the end of the month
Stock cover is calculated using your recent sales history to estimate how long your current inventory will last. If your stock cover exceeds 35 days at month-end, a storage fee will be applied based on the product's size category.
| Item Size | Volume (cm³) | Stock Cover ≤ 35 Days | Stock Cover > 35 Days |
|---|---|---|---|
| Small | 0 – 32,000 | R0.00 | R1.60 per unit |
| Medium | 32,001 – 61,000 | R0.00 | R5.00 per unit |
| Large | 61,001 – 324,000 | R0.00 | R15.00 per unit |
| Extra Large | 324,001 – 468,000 | R0.00 | R25.00 per unit |
| Bulky | 468,001 – 648,000 | R0.00 | R80.00 per unit |
| Oversized | 648,001 – 1,260,000 | R0.00 | R140.00 per unit |
| Extra Bulky or Greater | > 1,260,000 | R0.00 | R250.00 per unit |
✅ Tip to Avoid Storage Fees:
If you manage your inventory responsibly and keep your stock levels below 35 days' cover, you can avoid storage fees entirely. This means replenishing stock in line with actual sales demand, rather than overstocking.
⚠️ Note:
Storage fees are calculated monthly, based on your inventory levels at month-end. The fee is only applied when excess stock is identified.