As a new seller on Makro Marketplace, we’re excited to have you on board. To ensure your experience is smooth and successful from the start, we’ve created a comprehensive Onboarding Guide that walks you through the key steps needed to set up, sell, and thrive on our platform.
Before diving into your seller portal, we strongly encourage you to set aside 60–90 minutes to work through the full guide. It’s time well spent that will set you up for long-term success.
The guide is structured into 8 essential steps:
Set Up Your Settings
Learn how to configure your seller profile, contact details, bank account, and shipping options correctly.
Understand the Fees
Get familiar with our fee structures so you know exactly what to expect from your transactions.
Create a Product
Follow a step-by-step breakdown of listing your products - either manually or via bulk upload.
Add Inventory
Learn how to keep your product availability accurate and up to date.
Fulfil an Order
Understand the order flow, from receiving an order to packaging and dispatching it on time.
Receive Payments
Discover how and when you’ll get paid, and how to track your transactions.
Make Updates
Know how to change product details, stock, or pricing after listing your products.
Get Help
Bookmark useful resources and support channels, including email support, video tutorials, and our Help Centre.
At the end of the guide, there’s a short quiz to help reinforce what you’ve learned. It’s a quick way to make sure you’re ready to start trading confidently.
👉 Access the Full Onboarding Guide
👉 Explore the Help Centre
👉 Watch Helpful Webinars
👉 Need Support? Email us at
Taking the time to work through the onboarding process will save you hours down the line and help you get the most out of your seller experience. We look forward to seeing your business grow on Makro Marketplace!