Payments and Reporting
Use the Daily Net Sales Report to review detailed order transactions, understand order-related fees and get a clearer view of expected payments.
What Is the Daily Net Sales Report?
The Daily Net Sales Report provides a detailed, line-by-line breakdown of sales and return transactions. It includes order-level information such as sales values, commission fees, transport fees and the dates on which transactions were included in a payment run.
The report can help you reconcile your order activity and understand the financial detail behind delivered and approved return transactions.
Where to Find the Report
The Daily Net Sales Report is available in the Reports section at the top of the Seller Portal. From this section, request a new Daily Net Sales Report for your required date range.
Report Date Range
You can request a date range of up to 31 days, allowing you to pull a full calendar month in one report.
Maximum date range: Up to 31 days per report
Historical lookback: Up to 90 days
How the Date Filter Works
The report date filter is based on the delivery or return approval date, rather than the date on which the order was originally placed.
Delivered order: The transaction is included according to the date the customer received the order.
Return: The transaction is included according to the date the return was approved, not the date the product was physically returned.
What the Report Includes
The Daily Net Sales Report provides order-level details for sales and return transactions, including:
Sales and Return Transactions
A line-by-line list of delivered orders and approved return transactions.
Sales Values
The sales value of each transaction, shown both excluding and including VAT.
Commission Fees
The commission fee linked to each transaction, shown both excluding and including VAT.
Transport Fees
The transport fee linked to each transaction, shown both excluding and including VAT.
Fulfilment Type
Identifies whether the order was fulfilled through FBM or FBS.
Transaction Dates
The relevant delivery or return approval date and the date on which the transaction was included in a payment run.
Key Fields Explained
Payment Date: The date on which the transaction was included in a payment run.
Channel: Indicates whether the transaction came from the B2C or B2B sales channel.
Order Type: Indicates whether the transaction is a delivered sale or an approved return.
Fulfilment Type: Indicates whether the order was fulfilled through FBM or FBS.
Delivery/Return Date: The date on which the order was delivered or the return was approved.
Net Payout: The order-related amount contributing towards your payout after the applicable transaction fees reflected in the report.
How to Use the Report to Understand Payments
Use the Daily Net Sales Report to review the order and return transactions that impact a specific payment run.
End-of-month payment: Select a date range from the 1st to the 15th of the month. This will show the delivered orders and approved returns impacting your end-of-month payout.
Mid-month payment: Select a date range from the 16th to the end of the month. This will show the delivered orders and approved returns impacting your mid-month payout.
Estimate the order-related payout: Sum the values in the Net Payout column for the selected payment period.
What the Report Does Not Include
The Daily Net Sales Report focuses only on sales and return transactions. It does not include other charges, claims or adjustments applied to your account, including:
Monthly platform fees
Claims
Manual reversals or adjustments
Other ad hoc or non-sales-related payments and expenses
Platform Fee and Your Payment
The monthly platform fee normally impacts the mid-month payment run.
Where the full fee cannot be recovered from that payment run, the outstanding amount may carry over and be charged against another payment run. This means the amount paid may differ from the total calculated using the Net Payout column.
Use the Report as an Order-Level Payment Guide
The total shown in the Daily Net Sales Report may not match your final disbursement when platform fees, claims, adjustments or other account-level transactions have been applied. Use the report to understand the order-related financial activity behind your payments.