A parallel import refers to genuine, branded products that are legally imported into a country without the permission of the original manufacturer or brand owner. While these products are not counterfeit, they do not come with the manufacturer's warranty. When listing a parallel import on the Makro Marketplace, there are specific requirements and best practices you must follow to ensure transparency and compliance.
The phrase "Parallel Import" must be clearly included in the product title in brackets. This helps customers easily identify the product type and distinguishes it from officially licensed products.
It is mandatory to include a disclaimer to inform customers that the product is a parallel import. This disclaimer must be clearly visible before the product description.
"Parallel Imports disclaimer: Please note that this item has been imported without the approval or license of the registered owner of the trademark reflected on the item and that no guarantee or warranty will be fulfilled by any authorized importer, Makro and/or third-party sellers of such items."
As a seller, you are responsible for providing a warranty on the parallel import product. This warranty is not the manufacturer’s warranty but your own warranty as the seller.
Listing a parallel import on the Makro Marketplace requires careful attention to detail to ensure the product is accurately represented and customers are informed of the product's status. By following these steps, including the required disclaimers, warranty information, and the phrase "(Parallel Import)" in the title, you can successfully list parallel imports on the platform while ensuring full compliance with the marketplace guidelines.