How to add/remove locations for order collection

Follow these steps to manage your collection address for orders:

1. Log in to your Seller Portal.
2. Navigate to Manage Profile and select Account.
3. Click ADD NEW ADDRESS under Pick Up Address.
4. Input your address details accurately.
5. To activate the location, set Location Enabled to Yes.
   • If you do not want to activate it immediately, set Location Enabled to No.

Once created, you can toggle a location on or off using the switch button.

Important Notes:

• If you have multiple active addresses, orders will be allocated to a location based on the customer’s delivery address.
• Once an order is assigned to a location, it cannot be moved to a different location.
• If you deactivate a location with open orders, those orders will no longer be visible in the system, and they will not automatically transfer to another active location.

For a general overview of managing account settings, watch this

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