The Seller Portal allows you to use the Vacation Days feature to inform the system of days when you won’t be able to process orders.
Steps to Update Your Calendar:
Navigate to Manage Profile.
Select Calendar.
Click ADD HOLIDAY.
Enter the dates you will be unavailable.
Click Save.
Tip:
You can watch a video tutorial on how to update your calendar settings.
Important Notes:
If your holiday extends over two calendar years, you need to capture your December and January vacation dates separately.
Ensure all open orders are processed before your vacation begins.
How Does This Affect My Products?
Discoverability:
Your active products will remain discoverable on the website. They do not become inactive.
Promise Date Adjustments:
The vacation settings adjust the Promise Date on the product page to reflect your time away, ensuring you have enough time to fulfill orders once you return.
Example:
If your Pick Pack SLA is 2 days and you’re on vacation for 3 days, your SLA will extend by 3 days. This adjustment updates the promise date on the website, ensuring a seamless experience for customers while accommodating your absence.
In summary, the Vacation Days feature keeps your products active but automatically adjusts promise dates to align with your availability.